Privacy Policy

We collect information you provide directly to us when you:

• Create an account (name, email, password)
• Place an order (shipping address, phone number)
• Contact us or submit a corporate quote request

We also automatically collect certain information when you visit our website, including IP address, browser type, pages visited, and device information.

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmation and status update emails
• Respond to your comments and questions
• Improve our website and services
• Prevent fraud and ensure security

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With delivery partners to fulfill your orders
• With payment processors to complete transactions
• When required by law or legal process

We take reasonable measures to protect your personal information from unauthorized access, theft, and loss. Your data is stored securely using industry-standard encryption. However, no internet transmission is 100% secure.

We use cookies to enhance your browsing experience, remember your cart, and analyze website traffic. You can disable cookies in your browser settings, but some features may not function properly.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing emails at any time

If you have any questions about this Privacy Policy, please contact us at contact.qatlnaama@gmail.com or via WhatsApp at 03096991755.